Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
convenient location
clean presentation
noisy surroundings
unengaging staff
7.2/10
Very good
Rooms
7.0
Location
8.0
Service
7.5
Dining
6.8
Guest reviews
7.2/10
based on 4 reviews
7.9
7.9/10 based on 2517 reviews
Peter
United Kingdom,
September
2023
7.2/10
My stay at the hotel was a bit of a mixed bag. The rooms were really warm and lacked air conditioning, which was a downside. On the bright side, they were quite comfortable with nice beds, a good shower, and a satisfying breakfast. However, the negative attitude of one staff member and the noisy disco nearby did put a damper on my experience.
Rooms
7.0
The rooms were warm and had no air conditioning. Despite this, the beds were comfy, the shower was nice, and the breakfast was good.
Service
7.0
I found the staff to be rushed and not overly engaging, except for one member who was helpful and apologetic. However, overall, they managed to keep things running smoothly and were friendly and entertaining.
Location
8.0
The hotel's location was convenient, being central and close to amenities.
Dining
6.0
The dining experience had its ups and downs. The food was tasty, but there were clear indications of understaffing leading to long wait times. Homemade preserves were a nice touch, but overall, the service left something to be desired.
Facilities
8.0
The common areas with sofas and small tables were excellent for relaxation and socializing. Being next to the market square added to the hotel's charm with a great area to unwind.
convenient location
noisy surroundings
John
United Kingdom,
June
2023
6.4/10
The hotel was in a great location right in the heart of the historic town. The rooms were comfortable with a good shower, but some maintenance issues were disappointing. The service was friendly and efficient, although a few mishaps occurred. The dining experience was not ideal with quality concerns. Overall, a mixed experience with some positives and negatives.
Rooms
7.0
The room was comfortable and in good condition for the price.
Service
6.0
The service staff were cheerful, helpful, and efficient, but there were minor incidents.
Location
8.0
The location was great, right in the heart of the historic town, but parking was inconvenient.
Dining
5.0
The dining experience had some issues with cleanliness and quality.
Facilities
6.0
Edward
United Kingdom,
May
2023
8.2/10
The hotel offers a great restaurant and adequate parking, though the room was very hot. The staff were lovely and went above and beyond for our Anniversary surprise.
Rooms
7.0
The room was very hot, but the restaurant was great and parking was adequate.
Service
9.0
The staff were exceptional, especially for our Anniversary surprise. They were helpful and accommodating.
Location
8.0
The location was welcoming and fun, with public parking directly outside. Just a note that there's a nearby disco/pub with loud music till midnight.
Dining
9.0
The dining experience was first class, with good standard considering the circumstances. It felt like a separate cafe but was in the same building.
Facilities
8.0
Facilities were efficient and adequate for our needs during the stay.
Eric
United States,
May
2023
7.2/10
Despite the challenge of regulating temperature in our original room, the hotel offers clean rooms. While it was warm without air conditioning, the service was top-notch. The location is ideal for exploring the town, with some noise from outside. The dining experience was mixed, with nice options but some overcooked dishes. Facilities are adequate with areas for improvement.
Rooms
7.0
The rooms were clean, despite the issue with temperature regulation.
Service
8.0
The service was professional, despite some encounters.
Location
8.0
The location is great for sightseeing and dining, despite noise from air con units.
Dining
7.0
The dining options were nice, although some dishes were overcooked.
Facilities
6.0
Facilities are average, with room for improvement.